Privacy Policy
Last update: August 6, 2025

At Unlock The Love Story, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. 

Information We Collect: - Personal information provided when you contact us via email at tom@paradoxparlours.com  - Any information you share about your wedding day and personal love story to create custom puzzles - Details necessary for designing and setting up the puzzle trail at your event 

How We Use Your Information: - We use your contact details to communicate with you about our services and your wedding puzzle trail - Your personal love story is used to create bespoke puzzles for your event - Information collected is solely for the purpose of providing our services to you and enhancing your experience with us 

Data Security: - We take the security of your personal information seriously and have measures in place to protect it from unauthorized access or disclosure - Your information is only accessible to authorized personnel involved in designing, printing, and setting up your puzzle trail 

Sharing Information: - We do not share your personal information with third parties without your consent, except when necessary for providing our services or as required by law 

Your Choices: - You have the right to request access to, update, or delete your personal information held by us - If you have any questions or concerns about your privacy, please contact us at tom@paradoxparlours.com  

By using our services, you agree to the terms outlined in this Privacy Policy. If you have any queries or require further information, please do not hesitate to get in touch